Shipping & Reshipping Policy

 

We are happy to offer the following tracked shipping options at very competitive prices:
PLEASE READ: The stated delivery time frame does not include processing time and stats holidays and weekends. 
 
All our tracked shipping options only have a guarantee shipping so we will offer RE-SHIP once the tracked shipment is thoroughly investigated. We strongly advise you to make sure that you provide us a correct shipping address/zipcode/email/contact#. Also clarify to us if there is a suite or apartment, please indicate "Suite#" or "APT#" and clarify address  as street, road , avenue and etc...
 
USA shipping address ONLY:    
DHL Tracked Express Shipping: Next Business day delivery for our US clients: for a flat rate of 19.95CAD only.  Remote shipping address may be a business day longer. Signature required or not required. The BEST delivery option!
Xpresspost - USA: For our US clients, projected delivery time of 2-3 business days - remote locations may be slightly longer  Price is calculated at checkout based on your shipping address anzip code. Estimated rate is $10-$39CAD. Most of our clients only use this option if they have PO Box or Flex Delivery in this case Please advise us if you want no signature/no card for pick up.
Canadian Shipping Address ONLY:
Purolator: Next business delivery for our Canadian clients: for a flat rate of $25CAD
 Remote shipping address may be longer. Signature required.
 
Xpresspost- Canada: For our Canadian clients, projected delivery time in 2-3 Business days - remote  shipping address may be longer. Price is calculated at check out. based on your shipping address and postal code. Estimate date is $10-$39CAD. Most of our clients only use this option if they have PO Box or Flex Delivery in this case Please advise us if you want no signature/no card for pick up.
Int'l Shipping Address outside North America ONLY: 
List of countries we can ship (some products restriction pending in the analogue drug act in certain countries)
Mexico, Germany, Poland, Portugal,  Spain and France.
Coming soon. Netherlands:
Poland: All phenethylamines, including escaline, Methyl-allyl-escaline, allyl-escaline and proscaline.
 
DHL Tracked Int'l Express Shipping:  For our int'l clients, projected delivery time in 2-4 business days- remote shipping address may be slightly longer.
  
An automated email with your tracking number will be mailed to you when after the shipping label is generated but it may take a few hours before it is active. 
While we do provide a non-tracked shipping option which is regular mail by Canada Post for US and Canadian clients only, we highly encourage you to pay for tracked shipping. 
By choosing regular mail, both us and yourself can't track the shipment so that mean it will void our re-shipping policy.  Delivery times are between 4-8 business days for Canadian orders and 5-12 business days US orders. 
Completed orders with confirmed payment placed by 1:30 PM PST will be shipped on the same business day. Orders that miss this cut-off time will be shipped the following  business day.

Re-shipping  Policy.
All sales are final. 

If tracked shipping is used for the order and for some reason does not arrive we will re-ship your order. This cannot be due to customer errors in the shipping address. Please double check your shipping address before placing your order. You will need matching photo ID for tracked shipping. 

If you choose regular mail without tracking we cannot offer reships, so we suggest you choose tracked shipping for your order especially for large orders.

In the unlikely event that your order is seized by customs we will offer a re-ship for tracked orders, however if your package is just held at customs we will have to wait until it's released. All issues will be handled in a case by case basis. 


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