Standard Payment Options:
Payment Options for US Clients: Wire Transfer, Transferwise, Cryptocurrency
US CLIENTS who wants to use electronic bank payment/wire and have selected "Pay By Bank wire", choose that icon at checkout. You will receive an email from us, with our USA bank account #, bank address, and our Wire or ACH routing number. ACH is another way to transfer funds to us and is a cheaper method than a bank wire. (Wire routing will cost $20 - $30 USD). We strongly recommend you to sign up with Transferwise.com to use USD bank transfer since they have a very low fee (under $10 USD). There are quite a few steps when you first get started and you may have to call Transferwise (1-888-908-3833) in order to send USD to USD transfers. You can link it to most major Credit Cards (faster but more expensive) or to larger banks (slower but cheaper). For ACH transfers, if you send us a screenshot, we may be able to process your order faster than if we wait until we have received your payment into our account. Please send proof of payment to: [email protected]
For US Bank transfers we suggest Transferwise.com.
Note: Our standard exchange rate can be calculated using google to get the amount due in CAD to USD, then add $2 USD for our proccessing fees.
US CLIENTS can also pay using their Credit Card or Debit card by going through a Cryptocurrency Exchange acting as a "middle man" to transfer funds to us.
Payment Options for Canadian Clients: E-Interact and Cryptocurrency
For CANADIAN CLIENTS ONLY: We currently accept E-Interac transfers. Choose Interact Email Money Transfer, then follow the instructions at check out. Money can be sent to us directly from your bank online to our bank online. This typically takes less than 30 mins (during our office hours).
Interact e-transfers can be sent to [email protected] (Canadian customers only)
In order for us to accept the payment, the e-transfer password must be set as: chemlogix
Payment Options for International Clients: Cryptocurrency
US, CANADIAN and INTERNATIONAL CLIENTS: We do accept cryptocurrencies. While we do accept BTC payments, we recommend using an alternative cryptocurrency (an Alt coin such as Litecoin-LTC or Ethereum-ETH, due to their faster speed and lower fees). By using a cryptocurrency exchange, you are effectively buying cryptocurrency with your Credit Card or Debit Card to pay us with that cryptocyrrency. This is explained in the section below "Paying Via cryptocurrency using a Credit Card" or by linking your bank account to a Cryptocurrency exchange. This gives you a way to use your Credit Card to indirectly pay for your purchase(s).
PAYING VIA CRYPTOCURRENCY USING A CREDIT CARD OR DEBIT CARD (US/CAD/INTERNATIONAL)
A short intro for clients that have not used cryptocurrency for E-Commerce. (If you are already well versed in cryptocurrency transactions then only point 4 and 5 may be of interest.
If you are paying via cryptocurrency, you will see the CoinPayments option at checkout. At this time we are accepting payments from multiple alt-coins, including DASH, BTC, LTC, Ethereum and Bitcoin Cash.
This is a good option for US and International clients (Canadian clients can also use it but E-Interact is more simple). The basic steps are:
1. Setting up an account with an exchange (For example Coinbase in the US, but there are multiple other exchanges and even ATMs where you can buy cryptocurrency)
2. Validating your account and linking it with either your Credit Card or your bank account (the last option may take a few days need time to verify you are the account holder of the bank account)
3. Once you've set up your account with a cryptocurrency exchange, you can go to Chemlogix.ca and add the items to your cart then choose the CoinPayments are your method of payment at check out.
4. You will be provided with different choices of cryptocurrency (we'll use LTC for this example), click on it, then click "Complete Check-out".
5. You will then be provided with an "amount remaining", which is really the "amount due to us, and an "address" which is a long string of numbers and digits which is our payment address. So now you know how many LTC you need to pay us, and where to send it.
6. Go back to your Exchange (Coinbase for this example) and buy the amount due (using your linked Credit Card or Bank), plus an extra 3-5% just in case the price fluctuates and then copy and paste the "amount due" and the "payment address" into Coinbase so that you sent the correct amount of currency to our "address" which is provided for you at check out.
7. Processing usually takes less than 2 hours.
Coinbase - A large US based exchange that requires ID verification and deposit via bank wire. Instant verification is possible with some banks. You may purchase BTC, LTC, Bitcoin Cash and Ethereum using a credit card. There are many other options but some may or may not work with your Credit Card or Bank so I've l've listed a few other options, other than Coinbase.
For a list and guide of Cryptocurrency exchanges please see:
Shipping Policy Revision/Update:
We are happy to offer the following tracked shipping options at very competitive prices:
PLEASE READ: The stated delivery time frame does not include processing time and stats holidays and weekends.
All our tracked shipping options only have a guarantee shipping so we will offer RE-SHIP once the tracked shipment is thoroughly investigated. We strongly advise you to make sure that you provide us a correct shipping address/zipcode/email/contact#. Also clarify to us if there is a suite or apartment, please indicate "Suite#" or "APT#" and clarify address as street, road , avenue and etc...
USA shipping address ONLY:
Registered Mail - USA: For our US clients, projected delivery time of 3-4 business days - remote locations may be slightly longer Price is calculated at checkout based on your shipping address and zip code. Estimated rate is $10 - $39 CAD. Signature required. Please make sure your shipping address is current and accurate. We only off reship when we get confirmation that custom has seized your order! Other option is discreet regular mail but since there is no tracking there is no reshipping.
NOTE: Any order over $300 we will split up your order into 2-4 shipments ( all the extra shipping cost above your paid shipping we will cover it)
Canadian Shipping Address ONLY:
Purolator: Next business delivery for our Canadian clients: for a flat rate of $25 CAD. Remote shipping address may be longer. Signature required.
Xpresspost- Canada: For our Canadian clients, projected delivery time in 2-3 Business days - remote shipping address may be longer. Price is calculated at check out. based on your shipping address and postal code. Estimate rate is $10 - $39 CAD. Most of our clients only use this option if they have PO Box or Flex Delivery in this case Please advise us if you want no signature/no card for pick up.
Int'l Shipping Address outside North America ONLY:
List of countries we can ship (some products restriction pending in the analogue drug act in certain countries)
Mexico, Germany, Poland, Portugal, Spain and France.
Coming soon. Netherlands and Denmark (pending on our research for analogue drug act)
DHL Tracked Int'l Express Shipping: For our int'l clients, projected delivery time in 2-4 business days - remote shipping address may be slightly longer.
An automated email with your tracking number will be mailed to you when after the shipping label is generated but it may take a few hours before it is active.
While we do provide a non-tracked shipping option which is regular mail by Canada Post for US and Canadian clients only, we highly encourage you to pay for tracked shipping.
By choosing regular mail, both us and yourself can't track the shipment so that mean it will void our re-shipping policy. Delivery times are between 4-8 business days for Canadian orders and 5-12 business days US orders.
Completed orders with confirmed payment placed by 1:30 PM PST will be shipped on the same business day. Orders that miss this cut-off time will be shipped the following business day.
If you have any question don’t hesitate to contact us at [email protected] or calling us at. 1.888.856.4491