Our offices are located at in British Columbia, in the Western Canada-Pacific Time Zone. Our customer service department is available 7am to 3pm Monday to Friday. Our shipping department is available 9am to 1pm Monday to Friday (excluding Canadian holidays). You are more than welcomed to make orders on the weekend or on holiday(s); however, we will ship it on the next business day, when Canada Post( US & Canada) or Purolator (Canada only) are open.
We strongly recommend you to log into your account and use Get In Touch link https://chemlogix.ca/get-in-touch as it is the most efficient way of resolving customer service matters. Please include your Transaction ID with your email if available. You will be contacted by our customer service team within 1 business day. For guests or general inquiries only, please email email@example.com or call us at 1.888.856.4491 (8LOGIX1)